AMPX428
Plan, conduct and report a workplace incident investigation


Application

This unit of competency describes the skills and knowledge required to plan, conduct and report on a workplace incident investigation in a meat or food processing environment.

Workplace incidents may be associated with workplace safety or food safety, animal welfare, quality, environmental, or export shipment port-of-entry rejection.

The unit applies to individuals who work in a range of roles in a meat or food processing facility and who are required to investigate incidents and report on the findings.

All work must be carried out to comply with workplace procedures according to state/territory health and safety and food safety regulations, legislation and standards that apply to the workplace.

No licensing, legislative or certification requirements apply to this unit at the time of publication.


Elements and Performance Criteria

Elements

Performance Criteria

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Carry out initial responses to the incident

1.1 Access, interpret and implement workplace procedures for incident response and investigation

1.2 Determine regulatory and workplace requirements that relate to the incident and ensure investigation activities and documentation are compliant

2. Develop an investigation plan

2.1 Apply knowledge of applicable legislation and workplace policies, procedures and systems to ensure requirements of legislation and workplace policies, procedures, processes and systems are met by the investigation plan

2.2 Consult with relevant individuals to determine appropriate processes for the investigation

2.3 Define the scope and timeframes of the investigation

2.4 Ensure participation of, and consultation with, relevant individuals and parties as part of the planning process, specifying agreed processes for all phases of the investigation

2.5 Identify, document and obtain necessary resources to conduct the investigation, including expert advice if required

2.6 Identify, address and document barriers to investigation

2.7 Ensure planning includes agreed timelines, objectives, responsibilities, roles, documentation, actions and outcomes

3. Conduct the investigation

3.1 Identify and access sources of information and data

3.2 Inspect relevant evidence, and document outcome of inspection

3.3 Gather information and data in ways that ensure objectivity, confidentiality, validity and accuracy

4. Evaluate information and develop corrective actions

4.1 Determine root cause, key events, conditions and/or circumstances that together resulted in the incident

4.2 Develop actions, interventions and practical measures to prevent the reoccurrence of the incident and to address root causes

4.3 Detail recommended actions, interventions or measures, and plans for their implementation and evaluation

5. Compile and communicate investigation report

5.1 Prepare a report on the investigation, using objective language

5.2 Cite evidence and basis for conclusions and recommendations

5.3 Communicate the report to relevant individuals and parties

5.4 Review the investigation process and provide feedback

5.5 File and store report according to workplace systems

Foundation Skills

This section describes those language, literacy, numeracy and employment skills that are essential for performance in this unit of competency but are not explicit in the performance criteria.

Skill

Description

Reading

Interprets and analyses texts to identify relevant information

Oral communication

Uses appropriate language to communicate and provide direction to a team

Uses questioning techniques to investigate an incident

Numeracy

Interprets statistics as part of incident investigation

Interact with others

Reports information using required communication method

Works cooperatively with others in a team to investigate and report on workplace incidents

Get the work done

Makes decisions related to completion of tasks associated with role


Sectors

All meat processing sectors